Best Ride LLC operates bestridemiami.com. This page explains what we collect when you contact us, why we keep it and how to have it removed. It describes what the site actually does, not a template.
When you send the form on this site we store the name, phone number and message you type, together with the page you sent it from and the date and time. Our server also records the IP address the request came from, which is standard for any web server and helps us block automated abuse.
If you call or text +1 (646) 944-0443 instead, we hold whatever you tell us in order to arrange the ride: pickup address, destination, date, time and passenger count.
This site sets no cookies and loads no third-party scripts. There is no advertising pixel, no analytics tag and no session tracking on any public page. We do not ask for payment details on the website, and we never handle card numbers by email or by text message.
Only to answer you and to run the trip you asked for: quoting the fare, dispatching a chauffeur, confirming the pickup and resolving anything that goes wrong afterwards. We do not sell your information, we do not rent it, and we do not use it to advertise to you.
The chauffeur assigned to your trip receives the pickup details needed to drive it. Beyond that we share nothing, except where the law requires it or where it is necessary to defend a legal claim.
Enquiries are kept while the conversation is live and for a reasonable period afterwards, so that we can honour a quote or answer a question about a past trip. Records tied to a completed booking are retained for as long as accounting and insurance obligations require.
Write to us through our contact page or call +1 (646) 944-0443 and ask. Tell us the phone number you used, so we can find the right record. We will delete what we hold unless we are required to keep it for tax or insurance reasons, and we will tell you if that applies.
This website is not directed at children and we do not knowingly collect information from them. Children travel as passengers on many of our trips; in that case the booking and its details sit with the adult who made it.
If what we collect changes, this page changes with it. The version you are reading is the one in force.
Best Ride LLC, 1750 NE 191st Street, Unit 200, Miami, FL 33179.
Telephone +1 (646) 944-0443.
See also our terms and conditions.